SHIPPING

 

How soon do you ship?

Currently we ship 2-3 business days after order has been placed.

THERE MAY BE A DELAY IN SHIPPING DUE TO COVID-19. PLEASE SIGN UP FOR SHIPPING UPDATES IN ORDER TO TRACK YOUR PACKAGE

My candle came broken! How do I replace it?

From time to time this will happen unfortunately, no matter how great we think we secure our packages but rest assure we'll fix that! simply email us with a picture of your damaged candle to info@waxfairycandles.com and we'll send a replacement 

I got the wrong candle! how do I fix this?

No worries, simply email us with a picture of your  candle at info@waxfairycandles.com and we'll get a replacement out to you.

We are not responsible for stolen packages that are left at your delivery location

Inaccurate or incomplete payment information may cause your order to be delayed

****IF YOUR PACKAGES ARE MARKED AS DELIVERED BUT ARE NOT AT THE DESIGNATED DELIVERY LOCATION, CONTACT YOUR LOCAL DELIVERY OFFICE (USPS OR UPS) AND GIVE TRACKING INFORMATION PROVIDED BY WAX FAIRY CANDLES